Clinics look for a Tebra alternative when Tebra combines an EHR, billing and marketing for independent practices, and the reasons practices give for leaving are about the day-to-day: a calendar that does not match between the app and the web, no sync to the physician's own Google calendar, long contracts with terms that were not clear up front, lockouts, and a loyalty team that is hard to reach. This page sets out where Capra is the better fit, where Tebra still is, and how switching works.
Tebra combines an EHR, billing and marketing for independent practices, and the reasons practices give for leaving are about the day-to-day: a calendar that does not match between the app and the web, no sync to the physician's own Google calendar, long contracts with terms that were not clear up front, lockouts, and a loyalty team that is hard to reach.
Fourteen rows on booking, messaging, records, locations, integrations and support. Features and support only; book a demo for a quote.
| Feature | Capra | Tebra |
|---|---|---|
| Online booking without a patient account | Yes | Yes |
| Self-serve cancel and rebook | Yes | Partial |
| WhatsApp Business shared inbox | Yes | No |
| Two-way SMS | Yes | Yes |
| Email from your own domain | Yes | Yes |
| Reminder rules per appointment type | Yes | Yes |
| Clinical notes, templates and body charts | Yes | Yes |
| Online forms, consent and outcome measures | Yes | Yes |
| Patient portal with no app and no password | Yes | Yes |
| Video consultations built in | Yes | Yes |
| Multi-location in one account | Yes | Yes |
| Reporting on diary use, rebooking and no-shows | Yes | Yes |
| Integrations built for you during onboarding | Yes | EHR integrations; no Google Calendar sync (reviews) |
| Human support in UK and UAE hours | Yes | Reviews: hard to reach; contracts |
Notes on the table: Tebra covers most rows because it is a full EHR with billing; self-serve rebooking is marked partial because reviews describe calendar mismatches between the app and the web; the integration row notes the absence of the Google Calendar sync practices ask for; support and contract terms are the most repeated review complaints.
Migration is part of onboarding: a named lead imports your data, checks it with you and stays your contact after go-live. Most clinics run both systems side by side for a couple of weeks before switching the old one off.
Your onboarding lead takes the export of patients, appointments, notes, documents and invoices from Tebra, or pulls it with you, and maps it field by field into Capra.
You review the imported records against the originals, and the clinic can run both systems side by side for a couple of weeks before the switch.
Reminders, booking and the inbox switch on, the integrations you agreed are built and tested, and your onboarding lead stays your contact afterwards, in UK and UAE hours.
Defence in depth, from the first message to the last record. This is how we operate, not a badge.
Connections use current TLS with HSTS, and stored data is encrypted with keys managed by our cloud provider.
Permissions come from defined roles, privileged access needs multi-factor authentication, and rights are reviewed regularly.
Security-relevant events are recorded, retained and reviewed so unusual activity can be investigated quickly.
Critical data is backed up regularly and protected like production, with processes to restore service after a disruption.
UK clinics are hosted in the UK by default; deployment in other regions, including the UAE, is available on request with the same protections.
Capra connects to the record, calendar, accounting, messaging and claims systems you already run; integrations are built with you during onboarding.
Both. Practices that keep Tebra as their EHR and billing system connect it to Capra during onboarding and add scheduling, texting, reminders and a portal that stay in step with it. Practices that leave Tebra import their data into Capra and chart there.
Tebra is a full EHR with e-prescribing and labs, a clearinghouse and managed billing, plus marketing, reputation and website tools. A practice that wants all of that from one vendor and bills insurance heavily may still choose it.
Two-way sync with Google Calendar and Outlook, texting from a registered practice number with delivery status per message, a portal that opens from a link with no password, WhatsApp as an extra channel, integrations built for you during onboarding, and no long contract: your data is yours to export at any time.
Yes. Your onboarding lead takes the Tebra export of patients, appointments, charts and documents, maps it into Capra and checks it with you before go-live.
Yes. Capra syncs two-way with Google Calendar and Microsoft Outlook, with per-user privacy controls, so a change made in either place shows in both.
Most practices are scheduling and texting in Capra within a few days of the import. The connection to Tebra, if you keep it, or to a clearinghouse and accounting follows the onboarding plan agreed with your named lead.
Your data is yours to export at any time and onboarding includes importing it from the system you are leaving. There is nothing in the way if you ever need to move again.
Yes. Clinics commonly run both for a couple of weeks after the import: bookings and reminders move to Capra first, notes follow once the team is comfortable, and your onboarding lead checks nothing has been left behind before Tebra is switched off.
Consent records and contact preferences are imported with each patient and stored on the record in Capra. Opt-outs are applied through suppression lists from the first send, so a patient who declined messages in Tebra is not messaged by Capra either.
Last reviewed 25 October 2026 by Capra Health team. Comparisons are updated quarterly; tell us at info@capra.health if something has changed.
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