Private GP software runs a private general practice from the diary to the invoice: online booking and video consultations, coded clinical notes and prescriptions, letters to the patient's NHS GP and to consultants sent securely, insurer invoicing through Healthcode, a patient portal for results and letters, and reporting. Capra is configured for private general practice during onboarding and connects to the systems your practice already uses.
Private general practice has the highest value per patient of any private segment and the least patience for software that goes quiet, bills badly or cannot talk to the NHS record.
Reviews describe technical support that does not resolve issues for weeks and a data tab that is harder to use than the analytics it replaced. Capra's support is human, in UK hours, and the reports owners ask for are built in.
Practices on allied-health software find insurer invoicing needs a separate bridge and a separate login. Capra connects to Healthcode during onboarding, with invoice status on the patient record.
Practitioners describe billing and reconciliation as the weak point and patients with no portal for letters and results. Capra gives patients a secure portal with no app, and reconciles payments to Xero.
Based on public reviews on Capterra, Trustpilot and Reddit, last checked 25 October 2026; the full, two-way comparisons are on the compare pages. If you are one of the vendors named and a statement is out of date, email info@capra.health and we will re-review it.
Click through a sample record: the overview before the patient walks in, vitals over time, medications with history, versioned consultation notes and the letters shared to the portal.
Everything a clinician needs before the patient walks in: next appointment, what they're taking, the last note and any forms still open, on one screen.
Vitals are captured against the visit and trend over time, so a reading is never just a number in a note.
Current and stopped medications with their history sit on the same profile as the notes that changed them.
Every note is versioned. You can always see what changed, who changed it and when, which keeps record-keeping accountable.
Referrals, signed consent and generated letters are stored against the patient and can be shared to the portal while the original stays on file.
Most practices are booking, consulting and invoicing in Capra within a few days.
Patients, history and appointments imported from Semble, Cliniko, WriteUpp or a spreadsheet; GPs, nurses, rooms and appointment types set up for you.
Consultation note templates with coded problems and diagnoses, referral and GP letter templates, prescriptions and the questionnaires your practice uses.
Insurer invoicing through Healthcode, secure delivery of letters to NHS GPs and consultants, and the patient portal for results and letters, on the agreed onboarding plan.
Consultations, letters, billing, booking and reporting that share one record and one login.
Consultation notes with templates per appointment type, problems and diagnoses coded so they can be searched and reported, medications with history, and prescriptions generated from the record. Every note is versioned and every change is in the audit trail.
Clinic letters, referrals and discharge summaries are generated from the consultation and sent to the patient's NHS GP or a consultant over a secure route, with a copy shared to the patient's portal and the original on file. No printing, no posting, no personal email.
GP, nurse and room diaries with online booking that lets patients book, cancel and rebook within your rules, video consultations on the same diary as in-person appointments, and SMS, WhatsApp and email reminders that keep the day accurate.
Self-pay invoices and packages per patient, insurer invoices submitted through Healthcode for Bupa, AXA, Aviva, Vitality and other insurers, invoice status on the patient record and payments reconciled to Xero. Reception sees what is outstanding without a spreadsheet.
Results and letters are shared to the patient's secure portal with no app to install, results-ready notices go out on the patient's channel, and reporting shows diary utilisation, rebooking, DNA rate and revenue per GP and per site.
Capra is role-based and configurable; a private GP practice gets these on day one, and anything a competitor offers for general practice can be configured too.
Calendars sync today; Healthcode, secure letter delivery, Xero and the system you are leaving are connected during onboarding.
Defence in depth, from the first message to the last record. This is how we operate, not a badge.
Connections use current TLS with HSTS, and stored data is encrypted with keys managed by our cloud provider.
Permissions come from defined roles, privileged access needs multi-factor authentication, and rights are reviewed regularly.
Security-relevant events are recorded, retained and reviewed so unusual activity can be investigated quickly.
Critical data is backed up regularly and protected like production, with processes to restore service after a disruption.
UK clinics are hosted in the UK by default; deployment in other regions, including the UAE, is available on request with the same protections.
Capra connects to the record, calendar, accounting, messaging and claims systems you already run; integrations are built with you during onboarding.
Software that runs a private general practice from the diary to the invoice: online booking, video consultations, coded consultation notes and prescriptions, letters to NHS GPs and consultants, insurer invoicing through Healthcode, a patient portal and reporting. Capra provides all of it in one workspace with support in UK hours.
Yes. Clinic and referral letters are generated from the consultation and sent to the patient's NHS GP or a consultant over a secure route connected during onboarding, with a copy shared to the patient's portal and the original kept on file.
Yes. Healthcode is connected during onboarding, so invoices for Bupa, AXA, Aviva, Vitality and other insurer patients are submitted from the record and their status is visible on it. Self-pay invoices and payments reconcile to Xero.
Yes. Problems and diagnoses are coded on the consultation note so they can be searched, reported and carried into letters, and templates per appointment type keep the note fast to write.
Yes. Results and letters are shared to the patient's secure portal, which opens from a link with no app to install, and a results-ready notice goes out on the patient's preferred channel.
Yes. Video consultations sit on the same diary as in-person appointments, run in the browser from the appointment with nothing to install, and the note is written on the same record.
UK practices are hosted in the UK by default, with encryption in transit and at rest, role-based access, backups and an audit trail as described on our security page.
Yes. Support is human, in UK hours, from a named team, and every practice has a named onboarding lead from the first call to go-live.
Yes. Importing patients, appointments, notes, documents and invoices from your current system is part of onboarding, run by your named onboarding lead and checked with you before go-live.
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