Hunting for context
A vitals trend here, a referral letter there, a WhatsApp reply on someone's phone. The picture exists, but never on one screen.
Clinical records software
Clinical records software: notes that sync with your EHR
Clinical records software keeps vitals, medications, notes, forms, letters and documents in one searchable patient profile, connected to scheduling and messaging. Capra can be the record for a clinic, or sit beside the EHR you already run: notes, documents and intake sync both ways through an integration built during onboarding, so your team opens one record and has the whole picture.
- 30-minute walkthrough
- No obligation
- Nothing to install
The problem
Context scattered across tools is a clinical risk
When notes live in one system, documents in another and messages in a third, clinicians hunt for context, data gets retyped, and nobody can say who changed what.
Duplicate data entry
Paper forms, exported spreadsheets and copy-paste between systems cost time and introduce the errors audits later find.
No audit trail
Shared logins and unversioned notes make it impossible to say who changed a record, when, and why.
Explore a record
One profile, every tab a clinician needs
Browse a sample patient profile: overview, vitals trends, medications, versioned notes and documents, exactly as they sit together in Capra.
Everything a clinician needs before the patient walks in: next appointment, what they're taking, the last note and any forms still open, on one screen.
Vitals are captured against the visit and trend over time, so a reading is never just a number in a note.
Current and stopped medications with their history sit on the same profile as the notes that changed them.
Every note is versioned. You can always see what changed, who changed it and when, which keeps record-keeping accountable.
Referrals, signed consent and generated letters are stored against the patient and can be shared to the portal while the original stays on file.
How it works
From first import to full picture in three steps
Bring patients in, capture the care, and control who sees what, within a few days.
Import your patients
Bulk CSV import with NHS number support and custom attributes, organized by specialty, sub-specialty and clinic.
Capture notes, forms and documents
Record vitals and clinical notes, assign intake and consent forms, and attach documents to the right patient.
Share letters and set permissions
Generate clinical letters to the portal, and control who can see and change what with roles and audit logs.
Clinical records, in detail
Electronic patient records, without the silos
Records share the same patients and context as engagement and scheduling, so a booking, a reminder and a note all reflect one source of truth.
A complete patient record in one profile
Search your patient directory and open a single, tabbed profile with vitals trends, medications, clinical notes and documents. Every record is versioned, so you always know what changed and when.
- Searchable directory and tabbed patient profile
- Vitals trends, medications and clinical notes
- NHS number support and custom attributes
Keep your EHR, add Capra
Clinics that chart in an existing EHR keep it. Capra connects to it during onboarding: appointments drive reminders and the portal, intake answers and signed documents are pushed into the EHR, and notes written in either place are visible from the other, with every transfer logged. Your clinicians open the record they already use and nothing is typed twice.
- Two-way sync of notes, documents and intake, agreed field by field
- Appointments from the EHR drive reminders and the portal
- Every transfer logged in the audit trail
Forms, documents and letters, handled
Build intake, screening and consent forms with custom field types, assign them to patient groups, and collect every submission. Store documents securely and generate clinical or appointment letters to share with patients.
- Form builder with custom field types
- Secure document storage and generated letters
- Organized by specialty, sub-specialty and clinic
Permissions and audit trails built in
Custom role-based permissions decide who can see and change each part of a record, multi-tenant isolation keeps organizations apart, and full audit logs show who did what, when.
- Role-based access with custom permissions
- Multi-tenant organization management
- Full audit trail of every change
Configured for you
Records set up for your specialty
Capra is role-based and configurable; your onboarding lead sets these up with you before the first note is written.
Roles
- Clinicians see and edit clinical content
- Reception sees registration, bookings and open forms
- Managers and owners see reporting across clinics
Note templates
- SOAP, consultation and assessment templates per specialty
- Body charts and structured fields
- Discharge, referral and clinic letters
Forms
- Registration and consent before the first visit
- Questionnaires and outcome measures scored on the record
- Arabic and English versions where needed
Reporting
- Notes completed and outstanding per clinician
- Outcome measures over time
- Audit log and access reviews
Connects to
The record systems Capra connects to
Calendars sync today; your EHR or EMR, billing and the exchange your region uses are connected during onboarding.
Security & reliability
Built for healthcare, trusted with patient data
Defence in depth, from the first message to the last record. This is how we operate, not a badge.
Encrypted in transit and at rest
Connections use current TLS with HSTS, and stored data is encrypted with keys managed by our cloud provider.
Least-privilege, role-based access
Permissions come from defined roles, privileged access needs multi-factor authentication, and rights are reviewed regularly.
Monitored and logged
Security-relevant events are recorded, retained and reviewed so unusual activity can be investigated quickly.
Backed up and resilient
Critical data is backed up regularly and protected like production, with processes to restore service after a disruption.
Hosted where you need it
UK clinics are hosted in the UK by default; deployment in other regions, including the UAE, is available on request with the same protections.
Connected to your systems
Capra connects to the record, calendar, accounting, messaging and claims systems you already run; integrations are built with you during onboarding.
Works with the tools you already use, with human support in UK and UAE hours
- Google Calendar
- Microsoft Outlook & Teams
- SMS (Twilio)
- WhatsApp Business
- Email (DKIM verified)
FAQ
Questions, answered
Can we keep our existing EHR?
Yes. Capra connects to the EHR or EMR you already run through an integration scoped and built with you during onboarding. Appointments drive reminders and the portal, intake and documents are pushed into the EHR, and notes are visible from either system, with every transfer logged.
Do notes sync both ways?
Where the other system allows it, yes. On your onboarding call you agree which fields flow in which direction, and the integration follows that agreement; for most EHRs that means intake, documents and appointment status both ways and notes read from the EHR into Capra.
Is the clinical records software secure?
Security is built in: encryption in transit and at rest, role-based access with custom permissions, multi-tenant isolation, and full audit logs. Consent tracking, contact verification, and suppression lists support careful data handling, and signed agreements are available on request.
How do clinical records connect to the rest of the platform?
It's genuinely one platform. Engagement, clinical records, scheduling, and operations all share the same patients, records, and context behind a single login, so nothing is duplicated or out of sync.
Can patients see their letters and documents?
Yes. Clinical letters and documents can be shared securely to the patient portal, giving patients a clear record of their care while originals stay on file in the platform.
Does it work for larger health systems?
Yes. Multi-tenant organization management, custom role-based permissions, API tokens, and reporting dashboards are designed to scale from a single clinic to large, multi-site health systems.
Are clinical notes versioned?
Yes. Every record is versioned, so you can see what changed, who changed it and when. Combined with role-based permissions and audit logs, that keeps record-keeping accountable without slowing clinicians down.
Can we organize records by specialty and clinic?
Yes. Records, forms and letters are organized by specialty, sub-specialty and clinic, and patient profiles support NHS numbers and custom attributes, so each service sees its own patients in its own structure.
Can we import existing patient data?
Yes. Patients can be imported in bulk from CSV or from the system you are leaving, with NHS number support and custom attributes mapped to the profile, so your team starts with a populated directory rather than an empty one.
Explore more
Further reading
Clinic operations
EHR vs Practice Management Software: What Each Does and Which a Small Practice Needs
EHR vs practice management software explained for small practices: what each does, where they overlap, when you need both, and when one platform covers it all.
6 min read
Integrations
Keep Your EHR, Add Capra: How Clinics Connect the Two
How clinics keep their EHR and add Capra for scheduling, reminders, texting and a portal: what moves, in which direction, how fast and who builds it.
6 min read
See Capra in action
Bring every patient conversation together.
Book a personalized demo and we'll show you exactly how Capra fits your practice, with your channels, your calendars, and your workflows.
- A walkthrough tailored to your team
- Answers on setup, security & migration
- No pressure, no obligation
Just have a question? Send us a message