Which direction
Calendar sync is two-way: a change in Capra shows in Google or Outlook and the other way round. For record, claims and exchange systems we agree with you what flows in and what flows out, and the integration follows that agreement.
Integrations
Integrations: Capra connects to the systems your clinic already runs
Capra connects to the EHR, calendar, accounting, messaging and claims systems your clinic already runs. Calendar, SMS, WhatsApp and email are live today; everything else is scoped with you and built during onboarding, so adopting Capra never means abandoning what already works.
- 30-minute walkthrough
- No obligation
- Nothing to install
Plain terms
What connected means
Three things every integration promise should spell out: which direction data moves, what moves, and how quickly.
What moves
Patients and their contact details, appointments, notes and documents, messages, invoices and claims, each mapped field by field to the other system so nothing is re-typed and nothing lands in the wrong place.
How fast, and how visible
Calendar and messaging updates move as they happen; batch flows such as claims run on the schedule you set. Every exchange is logged in the audit trail, so your team can see what moved, where and when.
Live now
Connected today
Connected during your first days with Capra, with two-way calendar sync and every message threaded to the patient record.
- Google Calendar
- Microsoft Outlook & Teams
- SMS (Twilio)
- WhatsApp Business
- Email (DKIM verified)
Your systems
Built for you during onboarding
The record, claims, exchange and accounting systems a clinic already runs differ by country. We connect to yours as part of getting you live.
United Kingdom
Capra connects to the systems UK private clinics bill, book and report with.
- Healthcode
- Xero
- Physitrack
- Secure email to GPs and consultants
- Your existing practice management system
United States
Capra connects to the EHR and front-office tools US practices already run.
- Your EHR or EMR
- Clearinghouses
- QuickBooks
- Patient intake and e-signature tools
- Your existing practice management system
United Arab Emirates
Capra connects to the exchanges, claims platforms and payers UAE clinics work with every day.
- NABIDH
- Malaffi
- Riayati
- eClaimLink / DHPO
- Shafafiya
- Insurers and TPAs
Any clinic
Whatever else your clinic runs, we scope the connection with you and build it.
- The system you are replacing (data import)
- Accounting packages
- Payment providers
- Dental and imaging systems
- Patient apps and portals
How it works
How an integration gets built
One named lead from the first call to go-live, with human support in UK and UAE hours afterwards.
Scoping call
Your onboarding lead maps the systems you run, which data moves between them and in which direction.
Build and test with your data
We build the connection, test it with you against sample records and walk through the results before anything goes live.
Go live with monitoring
The integration goes live with every exchange logged, monitored and visible in your audit trail.
FAQ
Questions, answered
We use a system you haven't listed. Will Capra work with it?
Almost certainly. Google Calendar, Microsoft Outlook and Teams, SMS, WhatsApp Business and email are connected today. Anything else your clinic runs is scoped on your onboarding call and built with you before go-live, so adopting Capra never means changing how the rest of the clinic works.
Do we have to replace our EHR?
No. Clinics can keep their clinical system and add Capra for scheduling, reminders, WhatsApp and SMS, the patient portal and reporting. Capra connects to the record system you already have so patients, appointments and notes stay in step.
Is the sync two-way?
Where the other system allows it, yes. Calendar sync is two-way today: an appointment moved in Capra moves in Google or Outlook, and the other way round. For record, claims and exchange connections we agree with you which data flows in which direction, and the integration follows that agreement.
Where does our data live?
UK clinics are hosted in the UK by default. If your clinic needs its data held in another region, including the UAE, Capra is deployed in that region on request, with the same encryption, access control, backup and audit practices described on our security page.
Who builds and supports the integration?
Capra's own team. A named onboarding lead scopes the connection with you, builds and tests it against your data, and stays your contact after go-live, with human support in UK and UAE hours.
What happens if a connected system is down?
Capra keeps working on its own data and queues what needs to be sent. When the other system comes back, the queued updates are delivered and logged, and your team can see in the audit trail exactly what moved and when.
See Capra in action
Bring every patient conversation together.
Book a personalized demo and we'll show you exactly how Capra fits your practice, with your channels, your calendars, and your workflows.
- A walkthrough tailored to your team
- Answers on setup, security & migration
- No pressure, no obligation
Just have a question? Send us a message